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Clans @ The Croft

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Event Cancellation / RefundPolicy

Withdrawal, Cancellations or Alterations

4.1 The Event Organiser operates a 7-day cooling off period. Accordingly, the Participant is entitled to cancel their application to participate provided the Event Organiser receives written notice of cancellation within 7 days of payment of the Fee. During this 7-day period the Participant can cancel their entry and receive a full refund of the Fee by emailing info@muckmedden.co.uk. The notice must be received by the end of the 7-day cooling off period. 

4.2 The Event Organiser reserves the right to change the date of the Event. In the event of such change of date of the Event, and the Participant is unable to attend on the revised date, the participant has three weeks to inform the Event Organiser in writing from when the change in date is announced to receive a refund of their Entry Fee.

4.3 The Participant acknowledges that participant places are limited and payment of the Fee and reservation of the place has an effect on logistics and the subscription for the Event. Accordingly, subject to clauses 4.1 and 4.2 above, the Participant may only withdraw from the Event at any time, subject to the following: 4.3.1 If the Participant withdraws from the Event 90 days or more before the Event they will receive no refund but upon request the Event Organiser will provide the Participant with a place free of charge in the same Event the following year, provided such event takes place. 4.3.2 If a Participant pulls out of the Event between 89 days and 8 days before the Event they will receive no refund from the Event Organiser but upon request the Event Organiser will reserve the Participant’s entry for the Event which it proposes to run the following year subject to the Participant completing an entry form and paying the applicable entry fee for such event within the stipulated time limits for such event. 4.3.3 If the Participant pulls out of the Event with 7 days or less of the Event or if the Participant fails to register for the Event they will receive no refund or reserved entry for any future race or event. 

4.4 No Participant shall be entitled to change the race category further to submitting the Entry Form.

4.5 Notice of withdrawal from the Event must be communicated by withdrawing by emailing info@muckmedden.co.uk. Withdrawals WILL NOT be accepted by telephone. Date of receipt of notice will dictate whether a free or guaranteed place is offered for the following year in accordance with this clause.

4.6 Should places in any category for the Event be oversubscribed, the Event Organiser reserves the right to either offer the Participant a place in a suitable alternative category for such Event or withdraw the offer of a place.

4.7 In the event the Event Organiser withdraws the offer of a place to the Participant in the Event for any reason at any time it will provide the Participant with a full refund of the Fee, with no further liability whatsoever arising from such withdrawal. Notwithstanding this clause 4.7 no refund shall be made where otherwise set out herein.

4.8 The Event Organiser reserves the right to amend the Event format or cancel the Event due to circumstances beyond its reasonable control. In the event of the Event being cancelled it shall provide the Participant with a full refund with no further liability whatsoever arising from such cancellation, if the event is changed to another format the Participant will not be entitled to any refund and there shall be no further liability whatsoever arising from such change of format.