This option allows you to cancel your whole entry.
Please note that Donations are non-refundable.
Cancellations and Refunds Policy
7. CANCELLATION BY YOU
7.1 Save in the circumstances set out in clause 8 in the event that you withdraw from an Event, we will provide you with the following rebates:
7.1.1 cancellation 90 or more days before the Event, 100% of the race entry fee minus processing fees;
7.1.2 cancellation 89-60 or more days before the Event, 75% of the race entry fee minus processing fees;
7.1.3 cancellation 59-30 days before the Event, 50% of the race entry fee minus processing fees; and
7.1.4 cancellation fewer than 30 days before the Event, no refund will be given.
7.2 Processing fees (entry and refund) will be no more than 10% as a contribution to our third party administration costs.
8. CANCELLATION BY US
8.1 Occasionally our ability to host the Event may be affected by an Event outside our control including, war, epidemic, civil or political unrest, pandemic, terrorism or inclement weather conditions in which case we may cancel this contract and provide you with a refund minus any costs for services already provided (such as the entry platform fee) (or, if only part of the Event was affected, a refund for the affected part of the Event).
8.2 Where an Event outside our control occurs, we will endeavour to stage the Event at a later date. Any changes to the Event will be communicated to you at the Event or sooner if practicable. You will have the right to take part in the re-staged Event but if you are unable to take part in the re-staged Event you will receive a refund.
8.3 In such circumstances:
8.3.1 we will publish notice of cancellation on the relevant websites and social media channels and provide written notice of cancellation to the email address we hold for you. If cancellation is at short notice, we will also notify you by SMS text message to the mobile number we hold for you; and
8.3.2 you will receive a refund if it was you that paid the fee.
8.4 In the Event of cancellation of the Event or your entry we will have no responsibility for any costs incurred as a result of cancellation including any travel or accommodation costs.